Blog

Ideas worth thinking about.

Insights on leadership, innovation, simplification, and the future of work — from Lisa Bodell and the FutureThink team.

The Judgment Gap: Why Human Decision-Making Matters More in an Automated World
As AI takes over routine analysis, human decisions are becoming less frequent—but far more complex. The choices left to people are often ambiguous, consequential, and without clear precedents.
How to Build a Culture Where People Feel Safe to Override a Bad Recommendation
An organization's real culture is tested the moment someone spots a flaw in an AI or data-driven recommendation. As automated guidance multiplies, the ability to override a poor call is emerging as one of the most consequential, yet fragile, skills a workplace can foster.
Perspective-Taking as a Leadership Skill: A Practical Guide
A leader’s vantage point is invaluable right up until it becomes a blind spot. Perspective-taking isn't just an inherent personality trait—it's a learnable skill that teams can practice to deliberately uncover what they're missing.
The Unusual Suspect: Why the Best Ideas Come from People You’d Never Think to Ask
Assembling the usual experts yields safe, familiar solutions because everyone is trained to see the problem the same way. Real innovation happens when you bring in 'unusual suspects'—unrelated colleagues or outsiders whose fresh perspectives spark ideas no room of traditional experts could ever generate.
The Killer Question Framework: How to Ask What Actually Matters
At year-end, operational efficiency isn’t just about streamlining processes. It’s about understanding the emotional state of your workforce. When people feel energized, supported, and connected to their work, they perform at a higher level. The question leaders should be asking is simple: How will you make our people feel? It may be the most important performance driver of the entire year.
The Real Reason Your Team Moves Slowly (and How to Fix It)
At year-end, operational efficiency isn’t just about streamlining processes. It’s about understanding the emotional state of your workforce. When people feel energized, supported, and connected to their work, they perform at a higher level. The question leaders should be asking is simple: How will you make our people feel? It may be the most important performance driver of the entire year.